Order management and customer area

1. Order and customer space folder on the server

Your entire store (settings, products, etc.) is stored in your WebAcappella FUSION project. However, each new customer order to your store will result in a file being added to the following folder on your server:

/wa_shop_database/

This file will not be included in a WebAcappella backup. The command files are in open text format (JSON), and can be modified with any text editor. It is essential to save this folder, especially if you change your hosting server.

Important: When restoring this folder on a new host, check that the rights of files and folders are correctly configured:

• 755 for files

• 644 for files

2. Manage online orders

The WebAcappella toolbar provides a link to the order management page:

This page is accessible only after your site has been published. Here you can edit orders and change their status (payment confirmed, shipment in progress, etc.):

3. Delete commands

You can select and delete the commands of your choice. These commands will not actually be deleted from your server, but moved to the :

/wa_shop_database/trash_orders/

4. Save orders

You can save all orders stored on your server. This function is useful for the store administrator, especially when changing hosting provider. Simply place the saved folder on the new hosting space and check the access rights for files and folders as mentioned above:

5. Export orders in CSV format

Orders can be exported in standard CSV format for integration and processing in spreadsheets such as Excel or LibreOffice :

Export is based on the year and month selected.